A-Check System Update Schedule

We’re committed to ensuring our systems and services are secure, stable, and regularly maintained to effectively protect your data when doing business with us.

We will be performing scheduled maintenance throughout 2019 and we welcome you to refer to this page for information on upcoming system updates. While we do not anticipate being off-line the entire time of the maintenance window, some or all A-Check Global systems, network and services may become unavailable for a few minutes to the entire duration of the maintenance window. We continue to minimize the impact to processing as much as possible during these maintenance windows.

If you have any questions or concerns, please contact your account manager or A-Check Global Client Relations at 877-345-2021.

Dates Window (PT)
January 26 4 am – 6 pm  COMPLETE
February 23 4 am – 6 pm
March 23 4 am – 6 pm
April 27 4 am – 6 pm
May 25 4 am – 6 pm
June 22 4 am – 6 pm
July 27 4 am – 6 pm
August 24 4 am – 6 pm
September 21 4 am – 6 pm
October 19 4 am – 6 pm
November 16 4 am – 6 pm
December 21 4 am – 6 pm

System Updates from 2018:

Dates Window (PT)
January 27 4 am – 6 pm  COMPLETE
February 24 4 am – 6 pm  COMPLETE
March 24 4 am – 6 pm  COMPLETE
April 28 4 am – 6 pm  COMPLETE
May 26 4 am – 6 pm  COMPLETE
June 23 4 am – 6 pm  COMPLETE
July 28 4 am – 6 pm  COMPLETE
August 25 4 am – 6 pm  COMPLETE
September 22 4 am – 6 pm  COMPLETE
October 20 4 am – 6 pm  COMPLETE
November 24 4 am – 6 pm  COMPLETE
December 22 4 am – 6 pm  COMPLETE



“In the Know!” Part Two: Law and Disclosure and Authorization, oh my.

As your trusted partner, we want to make sure you have access to professional guidance when making employment decisions. To that end, this is our second of a three part series in employment screening compliance. Last month we discussed End Users and Permissible Purpose; this month we’ll quickly cover Disclosures and Authorizations.

Disclosure: End User Must Disclose to Applicant Prior to Requesting a Report

PLEASE NOTE: Because an ever-increasing number of law firms now specialize in class action litigation regarding employer required FCRA Disclosure and Authorization, employers AND consumer reporting agencies should be equally as focused on technical compliance with applicable federal and state laws. Employers should not take short cuts by combining disclosures in the screening process even though “green thinking” and common sense dictate the shrinkage of paper and reduction of steps in the process. If utilizing technology to process Disclosure and Authorization, it is also highly recommended to ensure the electronic signature process utilized is in full compliance with the federal Electronic Signature in Global and National Commerce (ESIGN).

Authorization: Federal Law, State Requirements, and Collection of PII

Employers are required to obtain authorization from the applicant prior to requesting a consumer report for the permissible purpose of employment with only one exception – investigation of wrongdoing.

PLEASE NOTE: Since many organizations utilize the Authorization for a dual purpose in that it not only authorizes the consumer report but it also authorizes the release of information to the consumer reporting agency, class action law firms have taken advantage of this literal interpretation of the federal Fair Credit Reporting Act to successfully sue hundreds of employers for technical violations of the FCRA. If the Authorization form contains language such as “I hereby authorize my past employers and schools to release information about me” or include state required notices such as those in Minnesota, New York City, Oklahoma, or Washington, it will violate the FCRA if combined with the Disclosure.

In short, PLEASE present your Disclosure and Authorization forms as separate documents.

One last recommendation about the Authorization form: ensure that it states “I authorize the background check” and not “I agree to be background checked.”

Next month, RESPONSIBLE BACKGROUND SCREENING Part Three will cover Evaluations, Decisions and the use of a Compliance Checklist.


Holiday Hours

Christmas headerWishing you a holiday season filled with prosperity, peace, and happiness. Thank you for continuing to choose A-Check Global to serve your background and drug screening needs.

Our hours of operation during the holidays are:

Monday, December 24: 6:00 am to 3:00 pm PST

Tuesday, December 25: Closed in observance of Christmas

Monday, December 31: 6:00 am to 3:00 pm PST

Tuesday, January 1: Closed in Observance of New Year’s Day

 Drug collection facilities may also have adjusted hours during these times so applicants should contact their facility prior to visiting on these dates to confirm collection hours.

A-Check Global will return to full business operations on Tuesday, December 26 and January 2 respectively.

Christmas Footer

“In the Know!” Part One: Responsible Background Screening

When it comes to background screening, there’s a lot to keep in mind—especially as the compliance landscape is constantly evolving. As your trusted partner, it’s our honor to provide ongoing guidance to help ensure you’re making informed, best practice, and fully compliant decisions when conducting background screens. To that end, this blog is the first of a three part series. This first part covers End Users and Permissible Purpose.

Compliance Guidance for End Users of Consumer Reports

The federal Fair Credit Reporting Act (FCRA) is the primary legislation regulating the procurement and use of a consumer report. The requirements for End Users of consumer reports are explained in detail throughout the FCRA but can also be found in a simplified document required to be distributed by consumer reporting agencies entitled Notice to Users of Consumer Reports: Obligations of Users under the FCRA. Rounding out regulatory compliance for domestic consumer reporting are state and jurisdiction specific consumer reporting laws that add additional procedures and disclosures to the process.

Who is responsible in the background check process?

This can be a very confusing topic to employers who depend on background check reports to make hiring decisions. There is a popular belief that the background check company is solely responsible for the entire screening process. However, the reality is that the background check process is a shared responsibility between those that request consumer reports (End User) and those that compile the consumer report (Consumer Reporting Agency).

Permissible Purpose: Legal Uses of Consumer Reports

FCRA §604 requires that all End Users must have a permissible purpose under the FCRA to obtain a consumer report. There are a variety of consumer reports utilized by Society to make decisions regarding consumers, e.g., whether or not to lend the consumer money (credit); to provide an insurance policy (driving record); to provide a place to live (tenant screening); and for employment (background checks). A-Check Global is a consumer reporting agency specializing in providing consumer reports to End Users for the permissible purpose of employment.

The term “employment purposes” is defined by FCRA §603(d)(3)(C)(h) as a report used for the purpose of evaluating a consumer for employment, promotion, reassignment or retention as an employee. The Federal Trade Commission has expanded the definition of employee to also include Volunteers, Temps and Independent Contractors working in an “employment” type capacity. End users are required to contractually certify their compliance with the federal Fair Credit Reporting Act with their provider as a condition of service being provided.

Next month, RESPONSIBLE BACKGROUND SCREENING Part Two will cover Disclosures and Authorizations.

Thanksgiving Holiday Hours

Thanksgiving 3

We would like to extend our warmest wishes for a healthy and happy Thanksgiving. Thank you for the continued opportunity to serve your background and drug screening needs.

Please make note of A-Check Global’s hours of operation during the Holiday:

Wednesday, November 21: 6:00 am to 3:00 pm

Thursday, November 22: Closed in observance of Thanksgiving

Friday, November 23: 6:00 am to 3:00 pm

Drug collection facilities may also have adjusted hours during this time. Applicants should contact their facility to confirm collection hours prior to visiting on these dates.

A-Check Global will return to full business operations beginning Monday, November 26.