Throughout the ongoing fight to overcome COVID-19, screening laboratories and their Patient Service Centers have shown great commitment to the safety of their employees as well as candidates visiting locations nationwide to undergo drug screening collection. Employers can rest assured that efforts are in place to help make candidate experiences as safe as possible:

Patient Service Centers do Not Collect/Process COVID-19 Specimens
For the protection of candidates, Patient Service Centers do not collect or process COVID-19 test specimens. Anyone who has reason to suspect they have COVID-19 should immediately reach out to their doctor or healthcare provider for advice on where to get tested in their specific community.

Service Center Hours for High-Risk/Vulnerable Candidates
Please note that older candidates, or those with special medical conditions that put them at greater risk for COVID-19, have options. Patient Service Centers offer early hour availability each business day to serve with VIP care. While nobody will be turned away during these early appointments, the intent of this action is to provide protection to our communities while also offering a little peace of mind to those vulnerable candidates accessing Patient Service Centers for drug screening collection.

Wait for Your Appointment Where Comfortable
To best comply with Centers for Disease Control (CDC) guidelines for social distancing, Patient Service Centers offer options for candidates to check in and then wait in their vehicle or a nearby location for their appointment. Candidates can be alerted via text message or phone call when a technician is available to see them.

Safety at Patient Service Centers
In addition to social distancing efforts, technicians and facilities have strengthened their already-rigorous hygiene practices, including more frequent hand washing and disinfection/sanitation schedules, and ongoing COVID-19 education and training. Many, if not the majority of Patient Service Centers, may now also require candidates to wear face masks when visiting.

Please let us know if you have any questions about your Drug Screening program during this time of heightened precaution.