Month: December 2017

A-Check Global Awarded ISO 9001:2008 re-Certification

A-Check Global, an internationally recognized provider of employment background screening solutions, is proud to announce that audits covering every aspect of business operations have been successfully completed and A-Check Global has been awarded ISO 9001:2008 re-Certification.

 The ISO 9001:2008 quality management standard—developed by the International Organization for Standardization (ISO)—is focused on ensuring businesses have regularly reviewed processes, procedures, and internal controls in place to ensure consistent delivery of quality service to its customers.

 A-Check Global has been ISO 9001:2008 Certified since 2006, illustrating its unwavering commitment to both its superior customer service and the integrity of its internal business practices.

 “Achieving ISO 9001:2008 Certification—as any business going through the process can attest—is as demanding as it is rewarding,” said Donald Shimizu, Executive Vice President. “This certification reflects an ongoing promise from everyone at A-Check Global to conduct business efficiently and ethically, to meet the needs of our customers by providing sound products and services, and to ensure business decisions are made with our clients in mind. We are honored to be recognized once again for our pledge to business quality.”

 

DOT Use of Paperless Chain of Custody and Control Forms

ecoc

In 2015, the Department of Transportation (DOT) approved the use of Electronic Federal Chain of Custody and Control Forms, sometimes referred to as eCOCs or eCCFs.

In simple terms, it represents a virtual paper trail from here to there.

Think of it as a digital version—an “electronic paper trail”—of a traditional paper form, detailing every step on the journey taken during a human specimen test. This includes everything from collection to transfer, analysis, and reporting—all linked to a specific screening laboratory. Employers are required to provide this level of control documentation to every candidate undergoing a drug screen.

For DOT testing programs, the eCCF is also used to document final results reported to a Medical Review Officer (MRO).

The introduction of these electronic forms into the DOT testing environment has streamlined the drug screening process, reducing turnaround times by preventing delays in the transfer of documents and eliminating the need for employers, Medical Review Officers, and Third-Party Administrators to track down CCFs.

Errors are minimized and deadlines are easily met.

Short deadlines in the electronic Chain of Custody process, such as the collection facility’s responsibility to send the CCF to a Medical Review Officer (MRO) within 24-hours, are met more reliably than with the paper process. There are also many other important benefits:

  • The potential for data entry errors is reduced; information is entered into the system once, and the need to decipher handwritten information is eliminated.
  • Barcodes attached to every specimen accurately detail donor demographics.
  • Through approved locations with proper technology, donors can now provide an electronic signature.
  • Fatal flaws (fairly common problems that can jeopardize drug screen integrity) are minimized: missing signatures, inaccurate donor, employer, or collection facility information, etc.

Additionally, since drug tests can now be processed online, employers no longer need to order, store, or mail physical forms and no longer need to worry about using the correct federal or forensic form. Tracking a drug screen and staying up to date on its progress is now completed electronically.

If you have questions about your current screening program, please don’t hesitate to reach out to us. A-Check Global’s team of dedicated professionals is available to help and provide friendly, accurate guidance. Give us a call today at 877-345-2021, or email support@acheckglobal.com.